Privacy Policy
01Overview
We collect personal information when you visit our website, complete a contact form, apply for a role, or engage us as a client. We use that information to respond to your enquiry, deliver services, comply with legal obligations, and improve what we do.
We do not sell your personal information. We do not share it with advertisers. We work with a small number of carefully chosen processors (such as our email and analytics providers) to operate the business.
02Information We Collect
Information you give us directly
- Contact & enquiry forms: name, email address, phone number, company, job title, and the message you write to us.
- Job applications: name, email, phone, location, LinkedIn / portfolio links, current company, expected salary, notice period, CV / resume, and your cover note.
- Client engagements: business contact details, billing information, and any project-related materials you share with us.
Information collected automatically
- Device & usage: IP address, browser type, operating system, referring URL, pages viewed, time on page, and approximate location (country / region).
- Cookies & storage: theme preference (dark / light), session identifiers, and analytics cookies. See section 5.
Information from third parties
- If you apply for a role, we may verify employment history with prior employers and references you provide.
- For client due diligence, we may consult publicly available sources or sanctions lists.
03How We Use Information
| Purpose | Legal basis |
|---|---|
| Respond to enquiries you send us | Legitimate interest / steps prior to contract |
| Review job applications and run our hiring process | Steps prior to contract; legitimate interest |
| Deliver consulting services to clients | Contract |
| Send service updates, invoices, and account communications | Contract |
| Comply with legal, tax, and regulatory obligations | Legal obligation |
| Improve our website and services | Legitimate interest |
| Detect and prevent fraud, abuse, and security incidents | Legitimate interest |
We do not use your information for automated decision-making that produces legal or similarly significant effects on you. Hiring decisions are reviewed by humans on our team.
06Data Retention
We keep personal information only as long as we need it for the purpose we collected it, plus any legally required retention period.
- Enquiry submissions: 24 months from last contact, then deleted or anonymised.
- Unsuccessful job applications: 12 months in our recruitment system, then deleted (you may ask us to keep your CV on file longer).
- Client engagement records: 7 years after the engagement ends, for legal, tax, and audit purposes.
- Server & security logs: 90 days, then rotated.
07Security
We protect personal information using a layered set of administrative, technical, and physical controls. We are ISO 27001 certified and complete annual SOC 2 Type II audits. Our practices include encryption in transit and at rest, role-based access control, regular vulnerability scanning, employee security training, and a written incident response plan.
No system is perfectly secure. If we ever experience a personal data breach affecting your information, we will notify you and the relevant supervisory authority within the timeframes required by law.
08Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: ask us to correct information that is inaccurate or incomplete.
- Deletion: ask us to delete your personal information, subject to our legal retention obligations.
- Restriction: ask us to limit how we use your information in certain circumstances.
- Portability: receive a machine-readable copy of information you provided to us.
- Objection: object to processing based on our legitimate interests.
- Withdraw consent: where we rely on your consent, withdraw it at any time without affecting prior processing.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at privacy@apexcoretechnology.com. We will respond within 30 days.
09International Transfers
ApexCore operates globally, with offices in Hyderabad (India), San Francisco (USA), and London (UK). Your personal information may be processed in any country where we or our service providers operate. Where we transfer personal information out of the country it was collected from, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or other lawful transfer mechanisms.
10Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or a notice on our website. We encourage you to review this page periodically.
12Contact Us
ApexCore Technology Services INC
General contact: info@apexcoretechnology.com
Phone: +1 (773)-5649007